The 
Department of Posts, which forms a part of the Ministry of 
Communications and Information Technology, is responsible for the 
planning, development, expansion of operation and maintenance of Postal 
Services in the country.  It also discharges certain agency functions in
 respect of Savings Bank and other Small Savings Schemes, collection of 
customs duty on Postal articles and disbursement of pension to Military 
and Railway pensioners, Family pension to Industrial Employees of Coal 
Mines etc. 
           
 The Department administers Postal Life Insurance for the benefit of 
Postal, Telecom and other Central Govt. Employees and Employees of State
 Governments, Public Sector Undertakings, Nationalized Banks and Local 
bodies etc. Planning and Policy-making at Headquarters. The Postal 
Services Board is the apex management body of the Department, comprising
 the Chairman (who is also the Secretary, Department of Posts and 
Director General) and six Members.  The six members of the Board hold 
functional portfolios of Operations, Personnel,   PLI, HRD, Technology 
and Planning.  The Joint Secretary and Financial Advisor to the 
Department is a permanent invitee to the Board.  The Secretary, Postal 
Services Board, assists the Board.  Deputy Directors General, Directors 
and Assistant Directors General provide necessary support to the Board 
at the Headquarters. 
           
 Postal Circles For providing postal services, the whole country has 
been divided  in to 22 Postal circles extending postal services to 30 
States and 6 UTs. Each circle is co-terminus with a State except (i) the
 North Eastern Circle, which comprises six North Eastern States, (ii) 
Maharashtra circle which includes Goa, (iii) West Bengal Circle includes
 Sikkim and the Union Territory of Andaman and Nicobar Islands, (iv) 
Kerala circle includes the Union Territory of Lakshadweep and Mahe 
District of Puducherry (UT), (v) Punjab Circle includes the Union 
Territory of Chandigarh, (vi) Gujarat circle includes Daman, Diu, Dadra 
and Nagar Haveli (UT), (vii) Andhra Pradesh Circle includes  Telangana 
State and (viii) Tamil Nadu Circle includes Union Territory of 
Puducherry ( Except Mahe District).
           
  The Chief Postmaster General heads each Circle.  Each Circle is 
divided into Regions comprising groups of field units, called Divisions 
(Postal / RMS Divisions).  Each Region is headed by a Postmaster 
General.  In the Circles , DAP and Regions, there are other functional 
supporting logistics units like Circle Stamp Depots,  Postal Store 
Depots and Mail Motor Service.  
           
 Army Postal Services Over and above these 22 Circles, the communication
 needs of the armed forces are catered to by the Base Circle.  Base 
Circle is headed by the Additional Director General, Army Postal 
Service.  The officer cadre of Army Postal Services is drawn on 
deputation from the Indian Postal Service.  75 % of the other ranks of 
the Army Postal Service are drawn from the Department of Posts and the 
remaining personnel are recruited by the Army. 
           
 Operational Units:-There are 21 GPOs presently functioning in the 
country. They are:  Hyderabad (Andhra Pradesh Circle), Guwahati (Assam 
Circle), Patna(Bihar), Delhi (Delhi), Ahmedabad (Gujarat), Ambala 
(Haryana), Shimla (Himachal Pradesh),Sri Nagar (Jammu& Kashmir), 
Ranchi (Jharkhand),Bangalore (Karnataka),Thiruvanantapuram (Kerala), 
Bhopal (Madhya Pradesh),Mumbai (Maharashtra),Shillong(North 
East),Bhubaneswar Orissa), Chandigarh(Punjab), Jaipur 
(Rajasthan),Chennai(Tamil Nadu), Dehradun (Uttrakhand), Lucknow Uttar 
Pradesh) and Kolkata (West Bengal Circle).
           
  Kausik chennai: Rafi Ahmed Kidwai National Postal Academy (RAKNPA), 
Ghaziabad is the Apex Training Institution and caters to the training 
needs of the managerial cadres of India Post. It conducts induction 
training of Indian Postal Service officers and mid-carrier training 
programmes for Indian Postal Service officers. It also conducts 
Induction Training for Gr.`B‟ officers besides some specialized need 
based training's on technology, Marketing and other fields of 
importance.  
           
 There are six Postal Training Centers at Darbhanga, Guwahati, Madurai, 
Mysore, Saharanpur and Vadodra. These Training Centres cater to the 
training needs of Inspectorial cadre (Inspector Posts/Assistant 
Superintendents of Posts) and all Gr. `C‟ employees (Postal 
Assistants/Sorting Assistants. They also conduct induction training for 
the Inspector Posts and for Postal Assistants/Sorting Assistants. 
           
 383 Workplace Training Centres (WTCs) in circles are operational. 
 These WTCs cater to the training needs of various categories of staff 
near their work place.
           
 There are also 5 Zonal Training Centres (ZTCs) which cater to training 
needs of the Postal Accounts Personnel. Engineering wing comprising of 
Architectural, Civil and Electrical Engineering disciplines is entrusted
 with design and construction of all Major  & Minor building 
projects and maintenance of buildings in the Department.
 
